FAQ - Using the library during Corona pandemic
Here are some answers to frequently asked questions about the service and current restrictions:
The following applies to all patrons:
Do I need to announce my library visit?
No, you can visit our library locations during open hours Monday to Friday, 10am to 4pm. The number of users allowed in the libraries at the same time is limited and controlled. Check-in on site is required for short-term stays.
I have the shelf mark of a book I need, but I can't find it on the shelf. Where is it?
Please check the catalogue to make sure you’re in the right library and the right department – this information is indicated in the catalogue just above the shelf mark. The Campus Library and Medicine and Sciences Library each have a collection of textbooks with some shelf marks that may also be found elsewhere.
If you’re in the right place and the book still seems to be missing, well, perhaps the book has been misplaced and we haven’t noticed yet. Write to email@example.com telling us what book you’re looking for and which library you were in, and we’ll start searching.
May I scan, print or copy items?
Yes, this can be done in all branches. But please comply with social distancing and hand hygiene guidelines. Please also note that check-in is only valid for 1 hour.
Can I use the computers in the library?
No, unfortunately it is currently not possible to use the computers and workplaces. Please do your research in our catalog from home and be prepared for your visit to the UB as much as possible to make your stay as short as possible.
I urgently need literature from the reading room collection.
Since the ordering of media for use in the reading room is tied to a prior reservation of space, it is unfortunately not possible to order and use them at this time. If you have an urgent need, please contact firstname.lastname@example.org and we will try to find a solution.
I only want to borrow or return books, how is that possible?
For short stays for borrowing or returning, scanning and copying from the open-access collection, digital check-in on site is required, further information here.
Special regulation during the restricted opening hours
Actual we will take over the renewal of media that have already been borrowed. However, this only applies to media and lockers that have not been reserved. These must be returned by the end of the period, otherwise fines may be incurred. Please note the separate conditions of the Law I and Law II libraries.
What’s my PIN for the self-service terminals?
By default, your PIN is your date of birth in the format DDMM. If you haven’t reset your PIN yet, you can do so in your library account.
I’m a student at Leipzig University and am susceptible to COVID-19 because of a medical condition. How can I obtain the literature I need?
Please write to email@example.com. We’ll work with you to find a solution.
Can I also borrow books from the reference collection?
You can borrow up to five books from the reference collection. This does not apply to the reference collection of the Law Library.
Is it possible to borrow from the reference collection in the Law Library?
You can borrow a maximum of 3 books for three days from the reference collection in the Law I and Law II libraries. The return deadline is 11 am the third day. Loans cannot be renewed. Commentaries, journals and loose-leaf collections cannot be borrowed. Please notice the borrowing conditions from 14 till 16 December.
Do I have to return items from the reference collection to the same library where I borrowed them?
No, they can be returned at any (open) branch of Leipzig University Library, except books from the law library.
Although I’ve returned a book at a self-service terminal, it’s still showing in my account. What should I do?
Please contact firstname.lastname@example.org and tell us the title of the book, the library it’s from, where you returned it, and your library membership number.
I'm not in Leipzig at the moment. Can I return items by post?
Yes, you can. We recommend using registered post as you’re liable for items until they arrive at the library. Please post them to:
Are requests for interlibrary loans being accepted again?
Yes, interlibrary loans are available again please note that the delivering timeframe depends on the conditions in our partner libraries.
Will my interlibrary loans be renewed automatically?
Unfortunately, interlibrary loans cannot be renewed across the board. They must be returned by the end of the loan period, otherwise fees may apply.
Can I pay my fees online?
Online payment is currently not possible. Pay accrued fees by EC card at the automatic pay stations in the Bibliotheca Albertina, the Campus Library, the Library of Education and Sports Science, and the Medicine and Sciences Library. Outstanding debts whose total amount is more than 10 € can be transferred. To do so, please contact us by mail at email@example.com.
I don't have a library card yet and would like one. What do I have to do?
Please sign up online using the forms below. We’ll let you know when and where your library card can be collected.
- Teaching staff, other employees, doctoral students and members of Leipzig University
- External borrowers
Borrowers with library cards from HMT University of Music and Theatre Leipzig and HTWK Leipzig University of Applied Sciences are kindly asked to enquire in person at the service desk.
We haven't answered your question here?
Please contact us via firstname.lastname@example.org or use the chat on this website.